RETURNS & REFUNDS
We hope that you will be pleased with your Products. However if not please read below:
- ALL OUR CAKES, PUDDINGS, DESSERTS AND BISCUITS ARE BAKED TO ORDER AND THEREFORE RETURNS. REFUNDS, CREDIT NOTES OR A REPLACEMENT ORDER TO THE SAME VALUE WILL BE GIVEN ONLY IN THE EVENT THAT YOU RECEIVE THE INCORRECT PRODUCT OR IF THE PRODUCTS ARE SHOWN TO BE OF UNSATISFACTORY QUALITY. SHOULD THIS BE THE CASE, OR IF YOU ARE IN ANY WAY UNSATISFIED WITH THE CONDITION OR QUALITY OF YOUR PRODUCTS UPON ARRIVAL YOU MUST CONTACT US WITHIN 24 HOURS OF RECEIPT. THE PROOF WILL NOT ACCEPT LIABILITY FOR ANY COMPLAINTS MADE AFTER THIS TIME.
- IF YOU ARE SEEKING A REFUND FOR A PRODUCT THE ITEM/ITEMS MUST BE RETURNED IN FULL WITHIN 24 HOURS AT YOUR OWN COST – THIS IS A LEGAL REQUIREMENT. WE WILL NOT CONSIDER A REFUND WITHOUT THE PRODUCT BEING RETURNED TO US IN FULL.
- TASTE IS A VERY PERSONAL MATTER AND IS SUBJECTIVE. WE CANNOT ACCEPT THE RETURN OF ANY PRODUCTS MERELY BECAUSE YOU DO NOT LIKE THE TASTE OF THEM
- WHERE A REFUND HAS BEEN DEEMED NECESSARY, WE WILL ONLY MAKE A REFUND TO THE ORIGINAL PAYMENT METHOD USED BY YOU TO MAKE THE ONLINE/INSTORE PURCHASE. ONCE WE HAVE ISSUED A REFUND OF ANY SUCH PAYMENT TO YOU, THE OWNERSHIP OF THE PRODUCTS WILL PASS BACK TO US AND WE MAY AT OUR DISCRETION ALLOW YOU TO KEEP THE PRODUCT/S
Let us bring pudding to your event!
We work with corporate and individual clients to create your dream events, gifts and brand activations.
Whether you need to gift dessert or hampers to 5 -500, or need branded dessert at a party, or even one of our stunning dessert tables or dessert stations at your event - we can create something beautiful and bespoke for you. From profiterole bars, to branded brownies and cupcakes, picnics, hampers, gifts and bespoke cakes - we do it all.
Get in touch to enquire with our events team via email or complete the form below...
Let us create a stunning dessert table for your event. From showstopping bespoke cakes, to pudding curated from our seasonally changing menu, we can create your dream table of desserts and style it according to your brief.
We can even create a bespoke menu and pair everything with cheese, wine and flowers.
We can create your perfect corporate hamper for as many people as possible, down to a minimum of 5.
We can work within your budget constraints to come up with a gift that will include products the Proof create, as well as products from other amazing businesses we work with from the food and drink industry.
We can colour coordinate, brand it with your corporate logo, personalise it and make it a special and personal gift that you will be proud to present to your employees and clients.
Get in touch to discuss your requirements.
If you have a requirement for a bespoke branded cupcake, profiterole, tart, dessert, biscuit, brownie or larger cake then we can help with your brief. From the simple to the more complex, we can tailor our products to meet your brief, budget and quantities.
We can even work to short time-scales so get in touch: